Passenger Details

Your name must be the same as it appears on your passport. If spelling is one letter incorrect to your passport you will not be able to use the exchange order.
Send acceptable written proof (在留届) to this email address -
If you have 10 or more people, contact us -

Sub Total: NZD $0

Total: NZD $0

Pick Up / Delivery Details

- If you are ordering only JR East Passes, please select the Pick-up from Nearest Branch option.
The passes will be emailed to you as electronic vouchers. (JR East pass only)

* Please ensure you pick up your rail passes at least 1 business day prior to departure date (exclude Sat, Sun & public holidays)
** Should you choose "Delivery" and your departure is during the public holiday season or within 1 week, please contact your nearest branch by email or phone.

Your Details