Customer Reviews

1 2 3 4

Displaying 1 - 8 of 32

I had a great time in Japan!

Wed, 6 Nov 2019

Dear Sho I really appreciated the support I got from HIS-AKL in planning my trip to Japan. I was going a bit 'off grid' so not booking pre-formed tours and the help you provided was invaluable. I really appreciated your ability to find Japanese chain hotels to stay in that were convenient, clean and good value for money. Some of them were not ones I would have found on my own. Many of the 'western' chains were much more expensive. Your recommendations were very practical too - all of them were in walking distance of the key local train station, as we requested, so we didn't need to worry about taxis, and had non-smoking rooms. I know it must have taken lots of time to sort through all the options and present me with a reasonable selection of 2-3 to choose from. The pre-paid vouchers through HIS were also really helpful. Not only were our expenses spread out over time, but it was so easy to just hand the piece of paper to the hotel. It all worked perfectly. I also appreciated the extra help you gave in reviewing and advising on transport options, sending me Japanese text for addresses in case we did need taxis, and even finding sports bars where we could watch the rugby! Sho, you have given me great support and I would highly recommend you and HIS-AKL again, for any one else planning a trip to Japan. Katherine

Read More

We did not want to leave Japan!

Mon, 22 Jul 2019

Japan was a place we always wanted to visit but had lots of questions around the best places to go and how easiest to book from New Zealand. We discovered Sho and the team at H.I.S New Zealand online and they were amazing. We were so impressed with all of our dealings with H.I.S. They found us the best prices, answered all of our questions and helped make many of our Japan bookings for us. This made things so much easier! If we are going back to Japan (which we hope to do) we would definitely use H.I.S again and will be telling our friends to do the same! The Boyce family.

Read More

TRIP JAPAN

Tue, 9 Oct 2018

Hi Noriko. Both Jenny and I would like to thank you for the organisation, and professional way you arranged our recent trip to Japan for us both. We both have many fond memories of the trip. Although we only had a week inbound in Japan it gave Jenny a taste of your beautiful country and its culture ,we were expressly impressed with the location of our hotels ,both in Shinjuku at Hotel Keio Plaza, also the ease and proximity of Hotel Granvia at Kyoto railway station, and also the day trips that you had organised, both in Tokyo and Kyoto. The whole week went without any incident, due I believe to your arrangements that you made for us. We would not hesitate to use you if we were to travel back to Japan. Once again thank Noriko. Kind regards. Ray & Jenny

Read More

Japan Rail Pass

Wed, 19 Sep 2018

Dear Haruka, Thank you so much for your excellent and pleasant customer service and that of your company. We are very impressed and will be happy to recommend to anyone we know who is travelling to Japan. Kind regards, Heather

Read More

Excellent Trip

Fri, 22 Jan 2016

We have returned and although the snow was a bit thin (different to now) we had an excellent trip and thanks for your great work once again in organising our holiday. It went like clockwork!!!!

Read More

Thank-you

Tue, 12 Jan 2016

This email is to thank you for organising an enjoyable tour of Japan for us.

Read More

Wonderful experience

Tue, 29 Dec 2015

You recently arranged a trip to Japan for my sons and I. I just wanted to say how wonderful the experience was and that the organization you provided was seamless. We had a truly wonderful family holiday and I cannot thank you enough!

Read More

Recent Our Holiday to Japan

Tue, 3 Nov 2015

The organisation was excellent and choices of hotels and tours you made very good.

Read More

1 2 3 4